THE NEW OK CONTRACT
for the maintenance and repair of your lifts, automatic doors and escalators.
AN ACCESSIBLE SERVICE
- A relationship built on trust.
- Pre-empting problems.
- Swift solutions.
- Effective implementation.
A TRANSPARENT SERVICE
- A contract you can understand.
- Choose the services you need.
- Only pay for what you use.
- Get access to accurate information on the status of your lift and how well it’s running.
A FLEXIBLE SERVICE
- Customised maintenance schedules.
- A service adapted to your needs.
- A maintenance contact based on how your lift
or escalator is used.
A DIGITAL SERVICE
- Greater efficiency.
- Greater availability and control over the use of your lift.
- Remote control, maintenance and monitoring.
A MULTI-BRAND SERVICE
- We are able to maintain your lift
regardless of its brand.
24-HOUR SERVICE / REMOTE CONTROL
- Telephone service in the event of issues.
- Remote control for carrying out preventive maintenance
on your lift, where its controller allows for this.
THE NEW OK CONTRACT
We adapt to your needs
Un ascensor más seguro.
Conectados desde cualquier lugar.
Toda la información de tu ascensor en tu smartphone.
Todos los datos siempre disponibles.
Muestra mensajes personalizados y comunícate con la cabina en tiempo real.
La mejor forma de ahorrar.
Siempre tendrás actualizado tu ascensor.
BASIC SERVICES INCLUDED
Preventive maintenance visits
Fault repair service
24-hour passenger rescue service
Assistance during periodic inspections by accredited inspection bodies
CHOOSE THE TYPE OF PREVENTIVE MAINTENANCE YOU NEED
3 to 12 visits a year
Regulatory compliance
Can be added to based on your needs
CHOOSE THE LEVEL OF SERVICE YOU REQUIRE FOR REPAIRING FAULTS
Technical assistance from Monday to Friday
Technical assistance from Monday to Sunday
Express technical assistance for faults (2 hours)
Technical assistance for faults 365 days a year
Technical assistance for faults (24 hours)
AVOID SURPRISES ON YOUR REPAIR BILLS
Choose the spare parts you want included in your contract:
Commonly used parts
Large parts
Full parts
INCLUDES OTHER OPTIONS
Installation of eco-efficient LED lighting
Maintenance checks tailored to your business hours to avoid inconvenience
Panoramic car cleaning service
Collection of items from the pit
Annual report on the status of your lift or escalator
Extended 7-year guarantee
The MP MyLIFT app to get information on the most recent checks carried out and access your contract and invoices
TRAPPED PASSENGER RESCUE TELEPHONE SERVICE
We offer a number of options to allow you to comply with standard EN 81-28 in terms of allowing those inside the car to communicate with the outside in the event of them becoming trapped.
Upgrade your 2G device to avoid getting left behind by technology and having problems with your rescue service in the event of users becoming trapped.
CONNECTED LIFTS
This kit allows you to turn your lift into a fully connected machine, able to communicate with the outside world in the event of passengers becoming trapped.
It also allows you to monitor possible issues and get information about the use of your lift.
The MP CALLMYLIFT app allows users to call the lift and choose the floor they wish to travel to without having to press any buttons.
-
BASIC SERVICES INCLUDED
Preventive maintenance visits
Fault repair service
24-hour passenger rescue service
Assistance during periodic inspections by accredited inspection bodies
-
CHOOSE THE TYPE OF PREVENTIVE MAINTENANCE YOU NEED
3 to 12 visits a year
Regulatory compliance
Can be added to based on your needs
-
CHOOSE THE LEVEL OF SERVICE YOU REQUIRE FOR REPAIRING FAULTS
Technical assistance from Monday to Friday
Technical assistance from Monday to Sunday
Express technical assistance for faults (2 hours)
Technical assistance for faults 365 days a year
Technical assistance for faults (24 hours)
-
AVOID SURPRISES ON YOUR REPAIR BILLS
Choose the spare parts you want included in your contract:
Commonly used parts
Large parts
Full parts
-
INCLUDES OTHER OPTIONS
Installation of eco-efficient LED lighting
Maintenance checks tailored to your business hours to avoid inconvenience
Panoramic car cleaning service
Collection of items from the pit
Annual report on the status of your lift or escalator
Extended 7-year guarantee
The MP MyLIFT app to get information on the most recent checks carried out and access your contract and invoices
-
TRAPPED PASSENGER RESCUE TELEPHONE SERVICE
We offer a number of options to allow you to comply with standard EN 81-28 in terms of allowing those inside the car to communicate with the outside in the event of them becoming trapped.
Upgrade your 2G device to avoid getting left behind by technology and having problems with your rescue service in the event of users becoming trapped.
-
CONNECTED LIFTS
This kit allows you to turn your lift into a fully connected machine, able to communicate with the outside world in the event of passengers becoming trapped.
It also allows you to monitor possible issues and get information about the use of your lift.
The MP CALLMYLIFT app allows users to call the lift and choose the floor they wish to travel to without having to press any buttons.
We’re here to help you in any way we can.
Just send us a message or call us on (+34) 902 197 277
Our maintenance services portfolio
LIFTS
ESCALATORS AND MOVING WALKWAYS
PLATFORMS AND STAIRLIFTS
Preventive maintenance in accordance with applicable regulations
We prevent your installation from breaking down and extend its useful life.
Corrective maintenance
We quickly and effectively repair any faults on your installation.
Predictive Maintenance
By remotely monitoring certain variables, we are constantly aware of how your installation is running and provide you with this information. This means we are able to pre-empt faults.
Multi-Brand Service
Having knowledge of different lift operations, regardless of the technology used, is a priority for us.
In the labs at its headquarters in Seville, MP Ascensores has various SIMULATORS for the main operations of lifts available on the market.
MP Ascensores has a network of maintenance engineers, who have extensive experience with all brands and offer an excellent service at a competitive price.
Lift Modernisation
Partially modernising your lift will extend its useful life and increase the value of your property.
We are flexible in terms of quotes and offer you the option of modernising your lift in stages.
We guarantee high-quality work and a product with a long useful life.
Maintenance of Automatic Doors
We offer our customers our expertise on the safety and operating of automatic doors.
– GARAGE DOORS – INDUSTRIAL DOORS – BARRIERS AND BOLLARDS – PEDESTRIAN DOORS –
SERVICES WE PROVIDE INCLUDE
- Specific training for those in charge of the lift.
- Quality, safety and occupational risk prevention audits.
- Safety monitoring programmes.
- Flexible service hours.
- Extended technical service hours (24 hours a day, 365 days a year).
- Technical assistance for regulatory inspections (by approved control bodies).
‘Connected lifts’ technology
Improve availability and gain more control over your lift.
Lifts with this technology can be constantly monitored, therefore allowing any problems to be pre-empted. This increases safety and means your lift is never out of service.
YOUR SAFETY IS OUR NUMBER ONE PRIORITY
Our products are designed, manufactured and installed following all applicable international, national and specific safety standards.
- On-site maintenance and maintenance through remote monitoring. We monitor your lift 24 hours a day, 365 days a year to make sure it’s working properly.
- Guaranteed safety and direct assistance for passengers: communication with users in the car 24 hours a day and automatic rescue even when power is down in the building.
- We make sure your lift remains safe over its lifetime by way of a specific maintenance programme tailored to its use and particular features, and updated as new technology becomes available.
